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Sunshine Coast, QLD

Accessibility

Groovin the Moo welcomes everyone and we are constantly working on ways to improve the festival experience for all. Here are some things that might be useful for you to know before you arrive.

We have a designated accessible parking area for our patrons – please check the map for the exact location. This parking area is automatically available for any vehicle bearing a standard Disability Parking Permit – just follow the Accessible Parking signs once you enter the car park.
We are aware that some disabilities are of a more temporary nature and if you don’t have an official sticker and need to use the Accessible Parking area, we invite you to let us know when you arrive. Drop the GTM Ticketing team a line to arrange this.

CARERS
We understand that equal access can sometimes mean being accompanied by a carer, and we offer complimentary carer/companion tickets on an individual needs basis. If you’d like to chat to us about this, just send an email to the GTM Ticketing team so we can begin the conversation.

ASSISTANCE ANIMALS
We understand that equal access can sometimes mean being accompanied by an Assistance Animal. To help us support you and your Assistance Animal on site, please email the GTM Ticketing team.

INSIDE THE FESTIVAL
Accessible toilets can be found within the festival grounds at each toilet area and will be marked clearly on the patron map. There are 3 toilet areas; one near Moolin Rouge, one near the Outdoor Stages and one near the main catering area. There is also an accessible toilet in the Udder Mayhem bar. These toilets will be managed by our friendly team who will be able to open them for you on request.

VIEWING PLATFORMS
There will be viewing platforms at the Outdoor stages. The viewing platforms are solely for the use of our accessibility patrons plus one other. Chairs are not provided on the platforms. Please note customers using large scooters will be asked to park these at the bottom of the Viewing Platform ramps when possible to ensure we can accommodate as many access customers on the platforms as we can.

CONTACT US
We are happy to assist people with accessibility requirements in making plans for a pleasant and safe festival experience. Please get in touch with the GTM Ticketing team to ensure that your day is as enjoyable as possible.