Ticketing

Maitland

Ticketing Outlets

Bombora Surf Shop

SOLD OUT

Evidence Board Co.

SOLD OUT

Maitland Visitor Information Centre

SOLD OUT

Music Specialists Maitland

SOLD OUT

Sanbah Surf Shop

SOLD OUT

Universal Store

SOLD OUT

Conditions of Entry

GTM 2018 EVENT CONDITIONS OF ENTRY

  1. Entry is at own risk. The right to refuse entry is reserved.
  2. The Promoter and the Venue shall not be held liable for any loss, injury or damages sustained entering or within the premises.
  1. There are no pass outs at any GTM Events.
  1. Small still cameras (including those with a recording function) and mobile phones are permitted for personal use only. Professional still cameras (such as an SLR), professional video cameras (including go-pros), sound recording equipment and professional lighting and tripod set ups are not permitted at GTM without written authority from the Promoters. Please respect the privacy of all other patrons, artists and service providers at GTM when using your camera or mobile phone.
  2. As members of the audience, ticket-holders consent to being included in photos, sound and live video recordings that can be used by the promoter or promoter approved media outlets for promotion of the event.
  1. No BYO alcohol, soft drinks, juice, milk, energy drinks, flavoured water or sports water is permitted at GTM.
  1. No illicit drugs are permitted at GTM
  1. No glass, knives, weapons, lasers, fireworks, umbrellas, prams, bulky items (such as eskies and folding chairs) or animals are permitted at GTM.
  1. All persons, bags and containers are subject to a full search at entry to ensure the safety of patrons. Prohibited items will be confiscated (and only returned at Promoters discretion) except for illegal drugs, which will be handed over to police.
  2. A sealed plastic water bottle or an empty plastic water bottle is permitted.
  1. Food is permitted.
  1. Lost property will be held as a courtesy for two days (post-event) only. No responsibility is accepted by the Promoter for property lost at GTM.
  2. The Promoter reserves the right to refuse entry to any patron without appropriate identification. The only forms of valid photo ID that will be accepted are a current Australian driver’s licence, a current passport or a current state issued proof of age card.
  1. It is a condition of entry that all patrons agree not to behave in a manner that interferes with the enjoyment of other patrons. Promoters and Security reserve the right to eject any person contravening this.
  2. DANGEROUS ACTIVITIES WILL NOT BE TOLERATED. This includes aggressive moshing, stage diving, crowd surfing and climbing. Patrons participating in these dangerous activities will be evicted without right to re-entry or refund. The Promoter accepts no liability for any injuries or damages caused by these activities.
  3. In the case of an emergency evacuation or situation, please follow all official directives.
  4. The Promoters or the event will not be held liable for any hearing damage or loss. Use earplugs if necessary.
  1. The Promoter reserves the right to change the line-up and/or the date of the event without prior notification. In the event of a change of the date or lineup, refunds will not be available.
  2. GTM plays rain or shine.
  1. All conditions shown on the ticket are to be read together with all other statements or directives either shown on this ticket or displayed on the premises.
  2. Should the ticket be re-sold or transferred for profit or commercial gain it will become void and the holder may be refused entry to, or ejected from the venue.
  1. No refunds or exchanges except as in the Entertainment Industry Code of Fair Practice.
  1. “GROOVIN THE MOO” is a Registered Trademark and cannot be used without the Promoter’s consent.
Moshtix Terms and Conditions for Groovin the Moo 2017

Moshtix Terms and Conditions for Groovin the Moo 2018

Agreed to online during the ticket purchase process

  1. This is an all ages event (16 + recommended).
  2. No refunds or exchanges on any ticket except as required by and/or specified by the Entertainment Industry Code of Fair Practice. Incorrect purchases are NOT guaranteed a refund and are at the discretion of the promoter.
  3. Tickets may be re-issued 2 times. This incurs a fee of $6.00 per ticket. Ticket re-issues will close 8:00am show day.
  4. Your barcoded print out ticket is your ticket to the event, this must be presented at the gate to gain entry. Your ticket will be emailed to the email address specified during booking as a PDF attachment once your card has been successfully charged. If you are unable to print your ticket(s) or do not receive your ticket(s) please bring valid photo ID and the credit card used to purchase the ticket to the event entry gate. moshtix staff members can then look up your booking from your details.
  5. At the point of entry the ticket presented must match the FULL NAME specified in the booking history and you will be asked to present a current matching current Australian driver’s licence, a current passport or current proof of age card that matches this information.
  6. You must Nominate ALL attendee FULL NAMES and DATE OF BIRTH and receive separate barcoded tickets for everyone, each person may then arrive separately. Each ticket will be emailed separately.
  7. If you agree to purchase tickets under these conditions, you can then purchase up to 4 tickets, multiple transactions by the same customer may be cancelled at the discretion of moshtix/promoter.
  8. Each ticket attracts a booking fee, which are inclusive of GST. We accept MasterCard, VISA & Amex.
  9. The promoter/venue reserves the right to withdraw, reschedule or substitute artists and/or vary advertised prices, event times and inclusions without notice. The promoter/venue reserves the right of admission.
  10. Should the event be cancelled or rescheduled, moshtix will contact and inform customers.
  11. It is a condition of sale that tickets may not be offered for re-sale on 3rd party websites such as ebay or Gumtree. Tickets may not be resold or offered for resale at a premium (including online auction sites) or used for advertising, promotion or other commercial purposes. If a ticket is used in breach of these conditions, it may be cancelled without refund and the bearer of the ticket may be refused admission.
  12. We play rain or shine.
  13. Groovin the Moo is a licensed all ages (16 + recommended) event. The promoter recommends parents should consider whether the event is appropriate for their child and recommends that any children under 16 years of age who attend the event are accompanied by their parent or guardian.
  14. The Promoter reserves the right to refuse a ticketholder admission to the event or to evict that person from the event in any of the following circumstances: if the ticketholder fails to produce appropriate identification as proof of age; if the ticketholder refuses to make their clothes, bags, containers or other possessions available for search by the Promoter/ Security; if the ticketholder is affected by the consumption of alcohol or drugs; if the ticketholder participates in dangerous activities including aggressive dancing, moshing, stage diving, crowd surfing and climbing; if the ticket holder does not adhere to the local licensing requirements
  15. Entry is at own risk.
  16. The Promoter and the owner and or lessee of the venue shall not be held liable for any loss, injury or damages sustained entering or within the venue whether caused by the negligence of the Promoter or that owner or lessee or otherwise.
  17. Small still cameras (including those with a recording function) and mobile phones are permitted for personal use only. Professional still cameras (such as an SLR), professional video cameras (including go-pros), sound recording equipment and professional lighting and tripod set ups are not permitted at GTM without written authority from the Promoters. Please respect the privacy of all other patrons, artists and service providers at GTM when using your camera or mobile phone.
  18. Bottles, cans, weapons, lasers, fireworks, umbrellas, prams, illicit drugs and alcohol are prohibited items and will not be permitted in to the venue. All bags/containers are subject to a full search at entry to ensure the safety of patrons. Prohibited items that are confiscated will be returned at the discretion of the Promoter.
  19. Ticket holders consent to filming and sound recording as members of the audience.
  20. No pass outs will be issued.
  21. Patrons who wish to consume alcohol must have valid photo identification (Australian driver’s licence, a current passport or current proof of age card). Anyone found to be supplying or buying alcohol for a minor will be evicted from the venue and will possibly face criminal charges.
  22. In the case of an emergency evacuation or situation, you must follow all official directives.
  23. moshtix provides this service on behalf of the event promoter/venue.
  24. All tickets and products are GST inclusive and priced in Australian dollars.
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