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GET GROOVIN’ AGAIN!

That’s right, we’re so back. We’re heading to Oakes Oval, Widjabul/Wia-bal Country, on Saturday 9 May for a night to remember.

 

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GROOVIN THE MOO

Oakes Oval | Lismore NSW
Widjabul/Wia-bal Country
9 May 2026
11am to 10pm
All ages
Tickets from $125+BF

 

EVENT MAP

SET TIMES

SETLINE – OFFICIAL GTM APP

 

Mini Moo Ticket Update: Mini Moo (under 12) free ticket request is now closed. If you requested a ticket before 11:59pm AEST Friday 1 May and are eligible, you will receive the tickets to your Moshtix account early this week.

 

TICKET HOLDER INFO

 TICKET HOLDER INFO – UNDER 18

TICKET HOLDER INFO – SHUTTLE PASSES

MEET THE LINEUP

FAQS

Important Event Info

What are the event details?
Groovin The Moo 2026
Oakes Oval, Lismore | On Widjabul/Wia-Bal Land
Saturday 9 May 2026
11:00am – 10:00pm
Doors open: 11:00am

Where can I find set times and the event map?
Download Setline, the official app for Groovin the Moo 2026 for set times, event map and to start building your schedule.

Download the Setline app here.

Is Groovin The Moo an all ages event?
Yes. Groovin The Moo is an all ages event held on licensed premises in NSW. All patrons must comply with the Event Conditions of Entry and NSW liquor laws.

All patrons, including those under 18, must hold a valid event ticket.

Patrons under the age of 18 must be accompanied by a responsible adult (18+) at all times while on site.

A maximum ratio of one (1) responsible adult to two (2) minors applies.

Are there pass-outs?
No pass-outs will be permitted. This means once you leave the event, you cannot re-enter.

What is the bag policy?
Any bags larger than an A4 piece of paper or deemed oversized or unsafe by security are not permitted.

Please note if you require to bring a nappy bag larger than A4 size this will be permitted.

What are the Entry Conditions and Prohibited Items?
Familiarise yourself with the entry conditions and the list of prohibited items before attending. You can find all the details on the Groovin The Moo website Terms & Conditions

Entry is conditional upon consent to reasonable searches of persons and property, including bags, clothing and other possessions.

Failure to consent to a search will result in refusal of entry.

Patrons who do not comply with event conditions, venue rules or directions from staff, security or police will be refused entry or removed from the event.

For the most up to date Entry Conditions, including Prohibited Items, please visit GTM Terms & Conditions

What safety and security measures are in place?
The safety and wellbeing of everyone attending Groovin The Moo is our top priority.

Working closely with NSW Police, our security team and other relevant authorities, we have implemented strengthened security measures for the event. This includes thorough bag checks and wand screening at entry, alongside a full security presence throughout the venue.

We encourage all attendees to stay alert and report any suspicious activity to NSW Police, venue staff or security personnel.

Is Groovin The Moo a safe space?
There’s zero tolerance for racism, homophobia, sexism, transphobia or ableism.

If you witness or experience anything that makes you uncomfortable, talk to security, police on site, or a member of staff.

What does consent mean at Groovin The Moo?
Consent is an ongoing conversation.

This includes comments, touching, photos and looks.

If you witness or experience anything that makes you uncomfortable, talk to security, police on site, or a member of staff.

What should I do if I feel unwell, overwhelmed or unsafe?
Feeling unwell, overheated, confused or anxious? Head to Medical or alert security straight away.

If your friend is unwell, stick with them and seek help.

Visit the Party Safe Tent if you need a space to chill out. The team is there to support you if you’re feeling overwhelmed.

Are free water stations available?
Free water stations are located throughout the site.

How do I get to Groovin The Moo?
Groovin The Moo Lismore is held at Oakes Oval, Lismore, with the main entrance located via Dawson Street.

We strongly encourage all patrons to plan their journey ahead of time and allow plenty of time for travel, particularly during peak arrival and departure periods.

Is public transport available?

We encourage you to use public transport to get to the festival.

Northern Rivers Buslines operates bus services in the local area, including routes that may assist patrons travelling to and from Groovin The Moo from areas such as Alstonville, Ballina and the Lismore/Goonellabah area.

Northern Rivers Buslines also operates a Late Nighter service each weekend, which may provide a safe option to get home for patrons who live near the service route. Fares will not exceed $5, and cash or card payment is accepted.

For more information on local public transport routes, please use this map.

You can view the Northern Rivers Buslines Late Nighter timetable and map here.

For complete timetables and routes please visit Northern Rivers Buslines.

Are there road closures in place?
Road closures are in place for Groovin the Moo, including Dawson and Magellan Streets.

For more details on the changed traffic conditions and real-time updates, livetraffic.com

Is parking available?
If you choose to drive to Groovin the Moo plan ahead and explore the parking options in Lismore using this map.

What should I know about pedestrian safety?
Please be mindful this event is near a main road.

Please use pedestrian crossing points and listen to instructions from Traffic Controllers, Security and Police.

Is Groovin The Moo cashless?
Groovin The Moo is 100% cashless.

You can use Visa, Mastercard or EFTPOS cards via tap, swipe or insert*. Come prepared with your cards and/or phone.

*1.1% merchant fee applies to all transactions; this fee is charged by our bank.

Are there cloakroom facilities available?
There is a cloakroom available at Anything Anytime inside the event for $5 per item.

You may be subject to a recloaking fee if you need to access your cloaked items during the event.

VIP patrons will have access to FREE cloaking inside the VIP area at the Concierge.

What should I do if I lose something at Groovin The Moo?
If you lose something at Groovin The Moo, visit Anything Anytime. Someone might have handed it in!

After the event, you can collect Lost Property from Guest Services.

Sunday 10 May | 10am–2pm

After this time, all items will be disposed of or donated. Only passports will be handed to the police.

Can I bring my own food or drink?
You can buy food and drink for the duration of the event.

There is no BYO food or drink permitted unless you have medical exemption.

Will the event go ahead if it rains?
The event will go ahead rain or shine!

Plan ahead! This weekend is looking like a sunny Lismore day, however it will get cool at night. Hoodies will be available for purchase at the merch tent.

If there are extreme weather conditions, we will be in contact with further information.

Please note, umbrellas are not permitted into the event.

What sustainability initiatives are available onsite?
Help make this event clean and green – no one likes to dance on rubbish!

Recycle your cans at Anything Anytime and get $1 back and keep the venue beautiful – it’s a win, win.

What is the Hidden Disabilities Sunflower Program?
We are proud to recognise the Hidden Disabilities Sunflower Program.

For more information please visit this page.

Ticketing

Can’t find your ticket?
Log into your Moshtix Account and resend to yourself!

If you’re still having trouble locating your tickets, please contact Moshtix directly.

If your enquiry isn’t resolved by the event date, please visit Ticket Enquiries/Guest Services near the front entry.

Make sure you bring any relevant purchase info – including booking reference number, email address and your ID.

What are Cream Of The Crop (VIP) tickets?
If you have Cream of the Crop (VIP) tickets, you need to enter via the dedicated VIP entry lane to receive your VIP wristband.

What are Fast Moo’vers?
If you purchased a Fast Moo’vers add-on, you need to present your GA ticket and Fast Moo’vers ticket upon entry in the Fast Moo’vers Lane.

Do I need to wear my event wristband?
Patrons may be issued with an official event wristband and must wear and display it at all times while on site.

Any patron not wearing an official GTM wristband may be removed from the event.

Where can I find the Event Terms and Conditions?
Terms and event conditions for Groovin The Moo Lismore can be found here.

By purchasing a ticket to Groovin The Moo Lismore you agree to these terms.

Under 18's at the Moo

Does Groovin The Moo have a youth policy?
Groovin the Moo has always been an all-ages event, reflecting our commitment to creating an inclusive and accessible live music experience for audiences of all backgrounds.

By maintaining this approach, GTM ensures that younger fans can engage with live music in a safe, welcoming environment, while fostering a diverse and vibrant festival community that spans generations.

GTM acknowledges the additional considerations and responsibilities that come with delivering an all-ages event.

All minors attending the event must be accompanied and supervised by a responsible adult.

Can people under 18 attend?
Yes. Patrons under 18 years of age are permitted to attend, subject to the Conditions of Entry and any applicable liquor licence requirements.

Groovin The Moo is an all ages event held on licensed premises in NSW.

What tickets are available for under 18s?
We’ve got two options for our younger Moo crew:

Mini Moo’s are for children under 12 years of age and are free of charge (redeemed via request form).

Youth Tickets are for patrons aged 12 to 17 years and are $90 plus booking fee.

Youth Tickets are available as an Add On only and must be purchased with a valid General Admission or Cream Of The Crop ticket.

Please note the total Youth and Mini Moo tickets able to be purchased against one General Admission ticket is 2.

If you already have 2 Youth tickets at the time you submitted the request for a Mini Moo ticket(s), your request will be denied.

Mini Moo tickets will be added to order before the event.

Are Mini Moo ticket requests still open?
Mini Moo (under 12) free ticket request is now closed.

If you requested a ticket before 11:59pm AEST Friday 1 May and are eligible, you will receive the tickets to your Moshtix account early this week.

Do minors need their own ticket?
Yes. All patrons, regardless of age, must hold a valid ticket for entry unless otherwise specified by the Promoter.

Mini Moo and Youth Tickets must be issued as Add Ons to a valid General Admission or Cream Of The Crop ticket.

Do under 18s need to be accompanied by an adult?
Yes. All patrons under the age of 18 must be accompanied and supervised at all times by a Responsible Adult aged 18 years or over.

Minors must remain with their Responsible Adult at all times while on site.

What is a Responsible Adult?
Under the Liquor Act 2007 NSW, a Responsible Adult means an adult who is:

a parent or step parent of the minor

a legal guardian of the minor

the spouse or de facto partner of the minor who is over 18 years of age

standing in as the parent of the minor for the time being

Can an 18 year old friend act as a Responsible Adult?
Under NSW law, a Responsible Adult includes an adult who is standing in as the parent of the minor for the time being.

However, the Event liquor licence conditions will determine whether accompaniment is required and how it applies at this Event.

How many minors can one Responsible Adult supervise?
For Groovin the Moo, one Responsible Adult aged 18 years or over may supervise a maximum of two minors at the Event.

Youth Tickets 12 to 17 years and Mini Moo tickets Under 12 must be purchased or redeemed as Add Ons to a valid General Admission or Cream Of The Crop ticket.

A maximum ratio of one adult to two minors applies.

All minors must remain under the direct supervision of their Responsible Adult at all times while on site.

If a minor is found unaccompanied or unsupervised where supervision is required, both the minor and their Responsible Adult may have their tickets cancelled and be removed from the Event.

What happens when minors arrive at the front entry?
To ensure minors have a guardian with them when attending the event, there will be a check point at the front entry prior to the wristbanding process and ID checkpoint.

Once minors have been checked to ensure they have a guardian; ID checks will be performed and youth ticket holders (12 to 17) will be directed down a specific underage lane and their guardians will be directed down a parallel family lane to ensure only 18+ patrons are given 18+ wristbands and Mini Moo’s (0 to 11) are given Mini Moo wristbands.

Do minors need to wear wristbands?
All minors will be wristbanded with an easily identifiable and tamper resistant wristband to ensure they are visible from a distance, can’t be altered and are noticeably different from the 18+ wristband.

Youth (12-17) and Mini Moo (Under 12) ticketholders have a dedicated wristband.

We strongly encourage you to write your phone number on the wristband of the Under 18 attendee you are the Responsible Adult for. You will be able to do this at the entry gates.

Will ID be required?
Yes. Patrons aged 18 years and over who wish to purchase or consume alcohol must provide valid photo identification.

All patrons may be required to produce valid photo ID upon entry or while on site.

Security and event staff may request proof of age at any time.

What forms of ID are accepted at Groovin The Moo?
Forms of ID that will be accepted at Groovin the Moo include:

a driver or rider licence or permit issued by an Australian State or Territory or any foreign country

an NSW Digital Driver Licence

Australian or other passport

NSW photo card

Proof of age card issued by a public authority of the Commonwealth or of another State or Territory for the purpose of attesting to a person’s identity and age

Keypass (over-18) identity card issued by Australia Post.

Please note: ID must be current and include a photo and date of birth.

Government-issued digital IDs are accepted via official apps only. Photos or photocopies will not be accepted.

Can under 18s drink alcohol if they are with their parent or guardian?
No. Under NSW law, minors must not be sold or supplied alcohol and must not consume alcohol on licensed premises.

This applies even if they are accompanied by a parent or guardian.

What happens if someone supplies alcohol to a minor?
Supplying alcohol to a minor on licensed premises is an offence under the Liquor Act 2007 NSW.

Groovin the Moo has a zero tolerance policy for secondary supply.

Any person found supplying or attempting to supply alcohol to a minor may have their ticket cancelled, be removed from the Event and may be referred to NSW Police.

What happens if a minor is found drinking alcohol?
Any minor found consuming alcohol will have their ticket cancelled and will be removed from the Event.

The matter may also be referred to NSW Police.

Can minors enter licensed or bar areas?
Access to certain areas may be restricted in accordance with the Event liquor licence.

Designated 18 plus areas may operate within the Event site.

Minors must not enter restricted areas.

What happens if a Responsible Adult leaves the Event?
If a minor is required to be accompanied under the Event liquor licence and their Responsible Adult leaves the site, the minor may also be required to leave.

If a minor is found unaccompanied or unsupervised where supervision is required, both the minor and the Responsible Adult may have their tickets cancelled and be removed from the Event.

What happens if an under 18 ticketholder is found unaccompanied?
If an under 18 ticketholder is found unaccompanied, they will be taken to the Youth Zone, located near Party Safe and attempts will be made to contact their Responsible Adult.

Groovin The Moo staff and contractors are not responsible for supervising children at any time.

What is the Youth Team?
Groovin the Moo will be implementing the tried and tested Youth Liaison initiative and will be expanding to include an internal presence at the main Harm Reduction Centre, a roaming internal team and the Youth Zone – a dedicated chill-out space for teenage patrons.

What is the Youth Zone?
The Youth Zone at GTM will act as a separate safe space for our Mini Moos’ and Youth ticket holders.

The Youth Zone will be staffed by the Youth Liaison team and will be where minors are taken if they need non-medical assistance and if they are found without their guardians.

This will also be a space where minors can visit if they are feeling overwhelmed, need to charge their phones or to remove themselves from the main event area for a short amount of time.

This space will have the below amenities:

Phone chargers

Chairs and tables

Free water

When minors are within this space, the Youth Liaison Team members can act as guardians to the minors.

There will be a time limit of up to 1 hour that minors can be in the Youth Zone before the parent pick up procedure is initiated to ensure the space isn’t treated as a holding pen for minors.

What happens if a minor arrives without a guardian?
If a minor attempts to gain entry to the event without a guardian, the patrons will be referred to the Youth Liaison team where they will be reminded of the entrance policy and that minors are not allowed inside the event unless they are supervised by a guardian.

Their ticket will not be cancelled.

What happens if an unaccompanied minor is found inside the event?
Unaccompanied minors found inside the event, unless they are in need of medical attention, are to be taken to the Youth Zone where Event Staff will attempt to reunite the minor with their guardian or a responsible adult.

If the guardian or a responsible adult cannot be located for any reason, including because they have been removed from the event, then the event team may contact a parent or guardian to collect the minor.

If a parent or guardian cannot be contacted and the Youth Liaison Team, Harm Reduction Team, or Medical Team believe it is unsafe for the minor to leave on their own, or the minor believes they are unsafe leaving on their own, or the minor refuses to leave, police will be contacted for assistance.

Are there different rules for Mini Moo’s?
All persons under 18 are considered minors under NSW liquor law.

Mini Moo’s must attend with a valid adult ticket holder and be properly supervised at all times.

Groovin the Moo is a large scale music festival with amplified sound, crowd movement and varying weather conditions.

Parents and guardians should consider whether the environment is suitable for young children.

Hearing protection is strongly recommended for children under 12 years of age.

What is Mini Moo Land?
Mini Moo Land is a designated space within the festival for families with children.

It offers a range of games and activities for younger attendees.

Mini Moo Land is NOT a childcare service and Under 18 ticketholders cannot be left unattended.

All Under 18 ticketholders must be accompanied and actively supervised by a responsible adult (18+) at all times within Mini Moo Land and the broader festival site.

A maximum ratio of one (1) responsible adult to two (2) under 18s applies.

Responsible adults must remain with children at all times.

Mini Moo Land is open to eligible patrons and is subject to capacity limits.

Entry may be temporarily restricted during peak periods for safety reasons.

Can parents and guardians bring baby and toddler items?
Please note: exceptions to prohibited items apply for essential baby and toddler items.

Parents and guardians may bring nappy bags, feeding supplies and prams/strollers into the event at the discretion of security.

For any questions, please contact moo@gtm.net.au

Is hearing protection recommended for children?
Groovin The Moo is a large-scale music festival with amplified sound, hearing protection is strongly recommended for children under 12.

Accessibility

What accessibility support is available at Groovin The Moo?
Groovin The Moo aims to be an inclusive, accessible and enjoyable experience for everyone.

We are happy to assist people with accessibility requirements in planning for a safe and enjoyable event experience.

Before the event: accessibility@fuzzy.com.au

What should I do if I accidentally purchased an accessible ticket?
Please visit Guest Services near the main entrance to change your ticket type.

Alternatively, please submit an Accessibility Request Form via Moshtix.

Are carers and Companion Cards accepted?
We know that equal access can sometimes mean being accompanied by a carer.

Groovin The Moo offers complimentary companion tickets for Companion Card holders.

To request a companion ticket, please submit a request via the Moshtix support portal.

You’ll need your Moshtix order number and a copy of your Companion Card.

We are more than happy to facilitate companion swaps during the day if required.

Please speak to the Front Gate Manager or the Moshtix staff at Guest Services, located near the entry gates, on arrival.

Does Groovin The Moo have an Accessibility Hotline?
An accessibility hotline will be operating on the day of Groovin The Moo, monitored by the Accessibility Manager.

Please feel free to contact the hotline if you’re facing any access issues, need support, or have any questions related to accessibility.

The Accessibility Hotline number is 0428 767 035 and will only be active on Saturday 9 May 2026.

We recommend SMS or WhatsApp where possible due to potential network congestion.

Will there be Accessibility Liaisons onsite?
To help ensure a positive and safe experience for accessible patrons, Groovin The Moo will have a dedicated Accessibility Liaison team onsite, led by an Accessibility Manager.

They will be stationed on the viewing platform and roaming throughout the event.

They can be reached via the Accessibility Hotline or by asking event staff.

Are assistance animals welcome?
Assistance animals are welcome at Groovin The Moo.

If you would like to discuss how we can support you and your assistance animal onsite, please submit an Accessibility Request Form via Moshtix.

Where is the accessible entrance?
The accessible entrance is located at the main event gates on Dawson Street.

The accessible lane is identifiable by signage and is on a concrete path.

Is there accessible drop off and pick up?
Accessible taxi and rideshare drop off / pick up will be located within “The Quad” car park, directly across from the festival site.

This location includes ramp access and continuous concrete pathways connecting the car park to the accessible entry and festival exit points for ease of access.

What should I know about moving around the site?
The Oakes Oval site is a mix of surfaces such as grass, concrete and gravel, with some areas featuring uneven ground and slopes.

Accessible pathways will connect key areas of the site including stages, amenities and the viewing platform.

Please note that some areas may become congested during peak times.

If you require assistance moving around the site, please contact the Accessibility Hotline or speak to event staff.

The Accessibility Hotline number is 0428 767 035 and will only be active on Saturday 9 May 2026.

Are accessible toilets available?
Accessible toilets will be available across the site, including near the viewing platform and within general amenities blocks.

These facilities will be clearly signposted and listed on the patron map.

Is there an accessible viewing platform?
An accessible viewing platform will be available at Groovin the Moo.

The platform is a shared space for accessibility patrons plus one companion (carer or friend).

There is a continuous concrete path of travel from the Accessible Entry to the viewing platform.

Chairs will be available and the platform will be staffed by event crew who are there to assist throughout the day.

Are accessible event facilities available?
Bars, Anything Anytime (Merch/Cloakroom) and Recycling points will include accessible service counters where possible.

These will be identifiable by signage.

What should I know about lighting and special effects?
Please note that performances may include strobe lighting, lasers, smoke, flames, CO₂ effects and fireworks.

If you have sensitivities to these elements, we recommend planning your viewing areas accordingly.

Can I bring food or drink for access requirements?
We aim to cater to a wide range of dietary requirements and food allergies across our food vendors.

If you have specific food allergies or medical requirements, please submit a request via the Moshtix support portal to arrange approval for bringing in essential food items.

Hydralyte and electrolyte products are permitted, provided they are sealed, unopened and in their original packaging.

Can I bring medication?
Prescription medication is permitted into the event, provided it is in its original packaging with a pharmacy label matching the name on the ticket holder’s ID.

Please only bring the amount required for the duration of the event.

If you require storage for temperature-sensitive medication, please notify a member of staff on entry and you will be directed to the medical team.

All bags are subject to security search upon entry.

Over-the-counter medication for personal use, e.g. Panadol, Nurofen, is also permitted.

Is First Aid available?
Groovin The Moo will have a Medical Facility and a Party Safe space onsite.

The Party Safe team will also be roaming the site and are available if you’re feeling overwhelmed, unsafe or unwell.

What are the emergency evacuation procedures?
In the unlikely event of a site evacuation, please make your way to the accessible exit point and follow the directions of event staff and security.

The Accessibility Liaison team will be available to assist if required.

How do I contact the Accessibility Team?
Before the event:

accessibility@fuzzy.com.au

On the day:

Please feel free to contact the hotline if you’re facing any access issues, need support, or have any questions related to accessibility.

The Accessibility Hotline number is 0428 767 035 and will only be active on Saturday 9 May 2026.

We recommend SMS or WhatsApp where possible due to potential network congestion.

Shuttle Passes

Are shuttle services available for Groovin The Moo?
Pre-booked return shuttle services are available for Groovin The Moo Lismore from selected locations.

Please ensure you carefully review your selected departure location and departure time before travelling.

Please note shuttle services are operating one return service only.

Continuous shuttle circuits will not operate throughout the day.

What are the shuttle pick up and return times and locations?
All shuttle services will have dedicated pick up locations depending on your departure city.

Please ensure you carefully review your allocated departure location and departure time before travelling.

Gold Coast
Pick Up / Drop Off Location: Varsity Lakes Station
Departure Time to Event: 9:15am
Estimated Arrival at Event: 11:00am
Return Departure from Event: 10:15pm
Approximate Travel Time: Approx. 2 hours

Casino
Pick Up / Drop Off Location: Casino Shopping Plaza
Departure Time to Event: 10:15am
Estimated Arrival at Event: 11:00am
Return Departure from Event: 10:15pm
Approximate Travel Time: Approx. 1 hour

Byron Bay
Pick Up / Drop Off Location: Byron Bay Interchange Stand A
Departure Time to Event: 9:45am
Estimated Arrival at Event: 11:00am
Return Departure from Event: 10:15pm
Approximate Travel Time: Approx. 1 hour 15 mins

Lennox Head
Pick Up / Drop Off Location: Lennox Head Beach Bus Stop at Main Street
Departure Time to Event: 10:00am
Estimated Arrival at Event: 11:00am
Return Departure from Event: 10:15pm
Approximate Travel Time: Approx. 50 mins

Ballina
Pick Up / Drop Off Location: Tamar Street Bus Stop
Departure Time to Event: 10:15am
Estimated Arrival at Event: 11:00am
Return Departure from Event: 10:15pm
Approximate Travel Time: Approx. 40 mins

Please note travel times are approximate only and may vary due to traffic conditions, weather, road closures and event congestion.

What do I need to know before boarding the shuttle?
Please arrive at your selected shuttle stop at least 15 minutes prior to your scheduled departure time.

To board the shuttle, all passengers must:

Hold a valid shuttle ticket

Present a valid GTM event ticket

Board at their nominated shuttle location

Shuttles will depart promptly at the scheduled departure time and cannot be delayed for late arrivals.

Passengers who miss their allocated shuttle service will be responsible for arranging alternate transport at their own expense.

What are shuttle wristbands?
When arriving at Groovin The Moo via shuttle service, patrons will be issued an official shuttle wristband upon arrival.

This wristband will act as your return shuttle ticket and must be worn at all times while attending the event.

Do not remove, tamper with or give your wristband to another patron.

Patrons without a valid shuttle wristband may be refused access to return shuttle services.

Where is the shuttle drop off?
All shuttle services will drop off passengers on Dawson Street, directly adjacent to the main event entry gates.

Please follow signage and directions from event staff, security and traffic controllers when arriving and departing the event site.

What do I need to know about return shuttles?
Return shuttle services will depart from Dawson Street at 10:15pm sharp following the conclusion of the event.

Please head directly to the shuttle zone after the final performances to avoid delays.

The shuttle zone will be located on Dawson Street.

Please ensure you board the correct return shuttle service for your departure location.

Passengers who miss the return shuttle departure will be responsible for arranging alternate transport at their own expense.

What happens if I leave the event early?
No pass-outs will be permitted. This means once you leave the event, you cannot re-enter.

If you leave the event before your scheduled return shuttle departure time, you will be responsible for arranging alternate transport.

Can Under 18 ticketholders travel on shuttle services?
Groovin The Moo is an all ages event held on licensed premises in NSW.

Patrons under the age of 18 must be accompanied by a responsible adult (18+) at all times, including while travelling on shuttle services.

A maximum ratio of one (1) responsible adult to two (2) minors applies.

Can children travel on shuttle services?
Parents and guardians are responsible for ensuring children travel safely and in accordance with NSW transport regulations.

Please ensure children are supervised at all times while waiting for, boarding and exiting shuttle services.

What items are not permitted on shuttle services?
Entry is conditional upon consent to reasonable searches of persons and property, including bags and personal belongings.

The following items are not permitted on shuttle services:

Alcohol

Illegal substances

Glass containers

Weapons of any kind

Oversized luggage or bulky items

Dangerous goods or flammable materials

Any item deemed unsafe by event staff, security or the transport provider

Passengers may be refused boarding if carrying prohibited items or displaying unsafe, aggressive or intoxicated behaviour.

What is the shuttle bag policy?
Please travel light where possible.

Large suitcases, oversized eskies and bulky items cannot be accommodated on shuttle services or will not be allowed to enter the event.

All bags and belongings may be subject to security screening prior to boarding.

What if I have accessibility or mobility requirements relating to shuttle transport?
If you have accessibility or mobility requirements relating to shuttle transport, please contact accessibility@fuzzy.com.au prior to the event so we can assist where possible.

Can shuttle services be delayed?
Please be aware that traffic congestion and road closures may impact travel times before and after the event.

While every effort will be made to operate services on schedule, Groovin The Moo and the transport provider are not liable for delays caused by traffic, weather conditions, accidents, road closures or other circumstances outside reasonable control.

How should I look after myself and others on shuttle services?
Please respect fellow passengers, drivers and event staff at all times.

Any behaviour that compromises the safety or comfort of others may result in refusal of transport services and/or removal from the shuttle service and/or event.

Interested in working at the event?

We’re looking for casual event and bar staff. Register your interest in the link below.

https://fuzzy.foundu.com.au/register

 

Already registered?

Send an email to jobs@fuzzy.com.au or barstaff@fuzzy.com.au and we’ll get back to you.

Where can I find the Event Terms and Conditions?

Terms and event conditions for Groovin The Moo Lismore can be found here. By purchasing a ticket to Groovin The Moo Lismore you agree to these terms.